Group Coaching & Mentoring

Terms & Conditions

You (or “yourself” or “Attendee”) accept these terms and conditions when you sign-up to join any Group Coaching & Mentoring program with Vikki Luke (“Vikki Luke,” “we,” “us”).  For the avoidance of doubt, this means that by completing an on-line sign'-up and accepting these terms and conditions and any house rules published on our site at www.vikkiluke.com/groupterms, and any other group coaching and/or mentoring pages, you accept these terms and conditions as a binding contract between Vikki Luke on behalf of yourself and any other members of your sign-up.

  1. Informed Decision
    You acknowledge and confirm that:

    • you have read the materials provided by us that describe the applicable Group Coaching & Mentoring (“Truthfully You” & “Psychic School”) (including but not limited to the information set out at www.vikkiluke.com/truth, vikkiluke.com/psychicschool-level1 and https://vikkiluke.com/psychicschool-level2);

    • your responsibilities while participating in the Group Coaching & Mentoring, and the potential health, safety, and other risks associated with your participation in the Group Coaching & Mentoring, including but not limited to accidents or illness, disease, poor sanitation, inadequate medical care and facilities, terrorism, acts of god, accidents, crime, the hazards of travel by air, train, boat, and motor vehicle, poor weather conditions and natural disasters; and

    • you have taken the opportunity to ask any questions about the Group Coaching & Mentoring program you are choosing, and the responsibilities and risks involved, and are willingly and freely assuming any and all risks associated with that Group Coaching & Mentoring program in general.

  2. Engagement 

    a. By placing an order, you acknowledge that you have read and agree to these Terms and Conditions and agree that the placement of an order together with these terms and conditions forms a contract between you (herein referred to as ‘the Client’) and Vikki Luke. 

    b. These services are provided by Vikki Luke. Vikki Luke and her supporting head coaches (herein ‘the Coach’). Coaching may address specific personal projects, business outcomes or general conditions in the client’s personal and/or professional life. Coaching is not advice, therapy or counselling. Services may include, but not be limited to values clarification, business brainstorming, identifying and creating plans, examining modes of operating and teaching tools to assist personal transformation. 

    c. Throughout the coaching & mentoring relationship, your Coach will engage in very direct and personal conversations. In order for the coaching to be powerful and transformational, your Coach will be honest and straightforward in asking questions and the client agrees to fully participate in the process. This may include, but not be limited to, attending all sessions on time, completing all set ‘integration work’ and reading/watching/listening to external material as directed by the coach. 

    d. Unless otherwise agreed, it is the client’s responsibility to show up for the group coaching calls and complete the tasks set for them. This is a safe space for everyone entering and a level of respect must be adhered to at all times, if this is failed to do so, you may be excluded from the group with calls and continuation be null and void.

  3. Confidentiality 

    a. We are committed to protecting your privacy. We are also committed to effectively managing the collection, storage, use and disclosure of personal information for the purpose of our business activities in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). 

    b. The coach promises the client(s) that all information provided is strictly confidential. No personal information or content shall be released to any persons, including spouse or immediate family; except at the client’s request. Your willingness to be truthful, open and vulnerable are paramount to your coaching success. 

    c. For coaching purposes, all coaching calls will be recorded digitally and provided to the group after each coaching session. Your Coach will keep these files only for the duration of this agreement. All files will then be destroyed. These recordings are for the benefit of the coach/client(s) relationship.

    d. For marketing purposes only, recorded footage of the coach only will be utilised. No client interactions will be used unless otherwise agreed with the client(s).

  4. Time and Place 

    Your payment of the investment to us entitles you to receive the outlined framework of coaching/ mentoring detailed on the main program page (including but not limited to the information set out at www.vikkiluke.com/truth, vikkiluke.com/psychicschool-level1 OR https://vikkiluke.com/psychicschool-level2).

  5. Investment ($AUD)

    a. You must pay to us in consideration of the services an investment amount of your choosing from the payment options available on the main purchase page of your chosen group coaching or mentoring program at time of purchase. By making your purchase you commit to paying the full purchase amount of your agreement unless it is cancelled in pursuant to clauses 6a or 7a;

    b. Payments made by Credit Card are subject to a 1.75% (Australia domestic) OR 2.9% (international) payment fee. 

    c. Payments by PayPal are subject to a 3.0% payment fee. 

  6. Refunds 

    a. Unless a promotional rate or time frame has been accepted, the client has 48 hours from placing the order to contact us via email at admin@vikkiluke.com to cancel the order. After this date, a refund can only be issued pursuant to clause 7.a. 

    b. We may cancel the coaching membership services for any reason by written notice to you. We will refund you the unused investment that you have actually paid to us (minus any commissions that may have been paid to 3rd parties) within 30 days of giving you notice of cancellation. We shall have no further liability in respect of the cancellation.

  7. Disclosures 

    You Acknowledge:

    a. The coach is committed to providing you with exceptional results such that if you are not satisfied after completing your first month of the program (starting from your date of payment), you will receive a 100% refund within 90 days.

    b. That you are fully responsible and accountable for the success of your coaching. Your coach will support you and provide you with the relevant tools, but you are fully responsible and accountable for the outcomes. 

    c . That neither we, nor any of our representatives or any person we engage, perform the services as an investment advisor or licensed by ASIC or any other governmental authority to provide investment advice.

    d. That the service does not purport to provide investment advice or operate an investment advice business (as defined in the Corporations Act 2001).

    e. That neither we, nor any of our representatives or any person we engage, perform the services as advice as a professional mental health therapist, or therapist of any kind. For these matters, please seek professional medical advice from a third party. Our focus in your coaching is to help you get results in the present and in the future.

  8. Modification
    We may modify these terms and conditions at any time by posting a revised version at www.vikkiluke.com/groupts&cs.

  9. Governing Law
    These terms are governed by the courts and laws of South Australia. In the event that any provision of this Agreement or its application to any person or circumstance is invalid or unenforceable, the validity or unenforceability will not affect the validity or enforceability of the provision to the other persons or circumstances, and the provisions shall remain in full force and effect.